STELLENDETAILS: Einsatzort: 82234 Weßling Branche: Luft-/Raumfahrttechnik Beruf: Bachelor’s degree in Computer Science, Information Systems Tätigkeitsbereich: Produktion/Produktionsplanung Art der Anstellung: Arbeitnehmerüberlassung Befristung: unbefristet
Then, please send us your application: SCHOTT ASIA IT SERVICES, Human Resources, Wei Ni Tang, *At SCHOTT, it’s your personality that counts – not your gender, your identity, or origin.Your Profile Bachelor’s degree in Computer Science, Information Technology, or a related discipline.At least 4 years of experience in CMDB administration and ITSM process management.Strong understanding of IT service management frameworks, particularly ITIL.Hands-on experience with Configuration Management in ServiceNow.Solid knowledge of IT infrastructure, network architecture, and databases such as Microsoft SQL.Proficiency in data analysis and the creation of reports and dashboards.Excellent problem-solving skills and the ability to work independently with a focus on priorities.Strong communication and interpersonal skills.Ability to effectively train and educate others.Enthusiasm for learning and exploring new topics.Proficiency in English.
Establish, maintain, and continuously enhance the Configuration Management Database (CMDB) Collaborate with Business Application Owners to define service trees and map infrastructure using ServiceNow Service Mapping Ensure integrity, accuracy, and currency of all Configuration Items (CIs) Define, implement, and enforce ITIL-aligned configuration policies, standards, and procedures Align asset and configuration data in close cooperation with the Group Competence Center for IT Configuration Management Support the integration of IT Asset Management and Configuration Management processes and tools Work closely with Change Management, Incident Management, and the Service Desk Conduct audits and process reviews, identify discrepancies, and drive corrective actions Train, advise, and support IT teams on configuration management best practices Contribute to ITSM improvement initiatives, especially in the areas of automation and tool integration Degree in Computer Science, Information Systems, or a comparable qualification is an advantage Strong understanding of the ITIL framework; certification (ITIL 4 Foundation or higher) is highly desirable Proven professional experience in Configuration Management within medium to large IT environments Solid knowledge of IT Asset Management and its interaction with configuration data Hands-on experience with CMDB tools such as ServiceNow, i-doit, BMC Remedy, Matrix42, or comparable platforms Structured, detail-oriented, and process-driven working style Confident communicator, able to collaborate effectively across departments and stakeholder groups Very good command of English, written and spoken Experience supporting ITSM-related projects, particularly automation and tool integration initiatives Confidence in conducting audits and ensuring compliance across IT processes Fexible working hours and home-office option Extensive Learning & Development opportunitie Life balance & family-friendly benefits Modern office environment with canteen Health & sports programs Gehaltsinformationen The minimum annual gross salary for this position is €70,000.
Establish, maintain, and continuously enhance the Configuration Management Database (CMDB)Collaborate with Business Application Owners to define service trees and map infrastructure using ServiceNow Service MappingEnsure integrity, accuracy, and currency of all Configuration Items (CIs)Define, implement, and enforce ITIL-aligned configuration policies, standards, and proceduresAlign asset and configuration data in close cooperation with the Group Competence Center for IT Configuration ManagementSupport the integration of IT Asset Management and Configuration Management processes and toolsWork closely with Change Management, Incident Management, and the Service DeskConduct audits and process reviews, identify discrepancies, and drive corrective actionsTrain, advise, and support IT teams on configuration management best practicesContribute to ITSM improvement initiatives, especially in the areas of automation and tool integration Degree in Computer Science, Information Systems, or a comparable qualification is an advantageStrong understanding of the ITIL framework; certification (ITIL 4 Foundation or higher) is highly desirableProven professional experience in Configuration Management within medium to large IT environmentsSolid knowledge of IT Asset Management and its interaction with configuration dataHands-on experience with CMDB tools such as ServiceNow, i-doit, BMC Remedy, Matrix42, or comparable platformsStructured, detail-oriented, and process-driven working styleConfident communicator, able to collaborate effectively across departments and stakeholder groupsVery good command of English, written and spokenExperience supporting ITSM-related projects, particularly automation and tool integration initiativesConfidence in conducting audits and ensuring compliance across IT processes Fexible working hours and home-office optionExtensive Learning & Development opportunitieLife balance & family-friendly benefitsModern office environment with canteenHealth & sports programs Gehaltsinformationen The minimum annual gross salary for this position is €70,000.
Willing to participate in a “hands-on” work environment, self-motivated with a Can-Do attitude, strong work ethic and entrepreneurial spirit Demonstrates general knowledge of the transportation / freight forwarding industry A team player with the ability to interact effectively and enthusiastically with a wide range of staff throughout the company Inquisitive, willing to learn and accept new challenges and responsibilities; motivated toward career growth, learning, and development Excellent communication, presentation and interpersonal skills Exceptional computer skills (Office Products: Word, Excel, PowerPoint, Outlook) WHAT’s IN IT FOr YOU?? A competitive base salary Exposure to all levels and areas of the DGF business CIF (Certified International Forwarder) certifications A long term career path with a global logistics and transportation company!
Willing to participate in a “hands-on” work environment, self-motivated with a Can-Do attitude, strong work ethic and entrepreneurial spirit Demonstrates general knowledge of the transportation / freight forwarding industry A team player with the ability to interact effectively and enthusiastically with a wide range of staff throughout the company Inquisitive, willing to learn and accept new challenges and responsibilities; motivated toward career growth, learning, and development Excellent communication, presentation and interpersonal skills Exceptional computer skills (Office Products: Word, Excel, PowerPoint, Outlook) WHAT’s IN IT FOr YOU?? A competitive base salary Exposure to all levels and areas of the DGF business CIF (Certified International Forwarder) certifications A long term career path with a global logistics and transportation company!
Willing to participate in a “hands-on” work environment, self-motivated with a Can-Do attitude, strong work ethic and entrepreneurial spirit Demonstrates general knowledge of the transportation / freight forwarding industry A team player with the ability to interact effectively and enthusiastically with a wide range of staff throughout the company Inquisitive, willing to learn and accept new challenges and responsibilities; motivated toward career growth, learning, and development Excellent communication, presentation and interpersonal skills Exceptional computer skills (Office Products: Word, Excel, PowerPoint, Outlook) WHAT’s IN IT FOr YOU?? A competitive base salary Exposure to all levels and areas of the DGF business CIF (Certified International Forwarder) certifications A long term career path with a global logistics and transportation company!
Willing to participate in a “hands-on” work environment, self-motivated with a Can-Do attitude, strong work ethic and entrepreneurial spirit Demonstrates general knowledge of the transportation / freight forwarding industry A team player with the ability to interact effectively and enthusiastically with a wide range of staff throughout the company Inquisitive, willing to learn and accept new challenges and responsibilities; motivated toward career growth, learning, and development Excellent communication, presentation and interpersonal skills Exceptional computer skills (Office Products: Word, Excel, PowerPoint, Outlook) WHAT’S IN IT FOR YOU?? A competitive base salary Exposure to all levels and areas of the DGF business CIF (Certified International Forwarder) certifications A long term career path with a global logistics and transportation company!
Willing to participate in a “hands-on” work environment, self-motivated with a Can-Do attitude, strong work ethic and entrepreneurial spirit Demonstrates general knowledge of the transportation / freight forwarding industry A team player with the ability to interact effectively and enthusiastically with a wide range of staff throughout the company Inquisitive, willing to learn and accept new challenges and responsibilities; motivated toward career growth, learning, and development Excellent communication, presentation and interpersonal skills Exceptional computer skills (Office Products: Word, Excel, PowerPoint, Outlook) WHAT’S IN IT FOR YOU?? A competitive base salary Exposure to all levels and areas of the DGF business CIF (Certified International Forwarder) certifications A long term career path with a global logistics and transportation company!
Willing to participate in a “hands-on” work environment, self-motivated with a Can-Do attitude, strong work ethic and entrepreneurial spirit Demonstrates general knowledge of the transportation / freight forwarding industry A team player with the ability to interact effectively and enthusiastically with a wide range of staff throughout the company Inquisitive, willing to learn and accept new challenges and responsibilities; motivated toward career growth, learning, and development Excellent communication, presentation and interpersonal skills Exceptional computer skills (Office Products: Word, Excel, PowerPoint, Outlook) WHAT’s IN IT FOr YOU?? A competitive base salary Exposure to all levels and areas of the DGF business CIF (Certified International Forwarder) certifications A long term career path with a global logistics and transportation company!
Du verantwortest das Endpoint Management unserer Windows 11-Clients über Microsoft Intune und baust perspektivisch das Mac-Management mit auf.Du paketierst, testest und verteilst Software-Pakete über Intune und ScappMan und automatisierst Deployments für einen reibungslosen Roll-out.Du administrierst Mobile Devices (iPhones und iPads) über MDM und stellst eine sichere und effiziente Geräteverwaltung sicher.Du bearbeitest Support-Anfragen im Bereich Hardware, Software, Netzwerk und Telefonie über unser Ticketsystem (1st/2nd Level Support).Du installierst und wartest IT-Anwendungen und Endgeräte und stellst den einwandfreien IT-Betrieb auf Client-Ebene sicher.Zusammen im Team verwaltest Du Nutzerkonten, Computer und Zugriffsrechte im Microsoft Active Directory und Microsoft Entra ID, richtest VPN-, Mobil- und E-Mail-Zugänge ein und betreust die Software-Verteilung.Du kümmerst Dich um die Beschaffung von Hardware und Lizenzen und hältst dabei unser Inventar aktuell.Du entwickelst Automatisierungen und Self-Service-Lösungen, um Standardprozesse zu verschlanken und die User Experience zu verbessern.Du hilfst mit, den IT-Support stetig zu verbessern und behältst dabei auch die Optimierung unserer Client-Infrastruktur und Support-Prozesse im Blick.Du verfügst über ein abgeschlossenes Studium im IT-Bereich, eine Ausbildung als Fachinformatiker:in oder eine vergleichbare Qualifikation mit entsprechender Berufserfahrung.Du bringst fundierte Erfahrung mit Microsoft Intune (Endpoint Management, App-Deployment, Policies) und idealerweise mit Mobile Device Management (iPhones/iPads) mit.Du hast Erfahrung in der Software-Paketierung und bist bereit, Dich in Tools wie ScappMan einzuarbeiten.Du bist sicher im Umgang mit Windows 11-Client-Umgebungen.